🤖 Get help from the Lengow Bot

Netrivals has introduced a new AI-powered tool called the "Lengow bot" in its Help Center.

This chatbot is designed to help users find answers quickly and efficiently. It uses advanced AI technology to browse through Netrivals' extensive Help Center, extracting the most relevant information to answer your questions.

The bot is highly accessible, offering support in more than 20 languages. It's available 24/7, ensuring you can access support whenever you need it, no matter the time or day.

Whether you're looking for specific guidance or just need help navigating the platform, the Lengow bot is there to assist you!

Advice: AI is not foolproof! We recommend checking important information in the relevant Help Center article.

Tips to communicate effectively with the Lengow Bot

  • Be Clear: Use simple, direct sentences.
  • Specify if you are a brand or a retailer.
  • Provide details and share all relevant information.

Where to find the Netrivals Assistant

In the' Help Center, click on "Do you have a question?" in the bottom right-hand corner:

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How to change the language

With over 20 languages available, the Netrivals Assistant will assist you in your own language!

To modify the language, click on the "Multi-lingual menu" icon ("文A") at the top of the Lengow bot window and select your preferred language:



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How to reset the conversation

To start another conversation afresh with the Netrivals Assistant, click on the "Reload" icon ("") :

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How to access an answer's sources

The Netrivals Assistant provides its sources at the end of its answer. 

Click on a link to access the Help Center article.

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How to evaluate an answer

Help us improve the chatbot's answers by indicating if you consider you were given a "Good response" 👍  or a "Bad response" 👎 :

 

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