My account - Setup & Users

Log in

To log in to Netrivals, visit .

You can access your account by entering your email address and password. In case you have forgotten your password or need to reset it, you can request it by clicking on Recover Password below, or by contacting your Account Manager.

 

Set-up

These are the data that the Onboarding team will need for the set-up of your account.

1. If you are a retailer

  • Stores: You have to provide us with information about which and how many stores do you want to include in Netrivals tool.

  • Countries/Markets to monitor: It is important that you take into account the countries where your company operates. Consider carefully the most competitive markets where you’re active in, since these are the ones that require the most attention.

  • List of rivals: Consider which are your main competitors for each of the markets where your business is active in. It’s alright if you don’t come up with all of them at the very beginning. Netrivals counts with a competitor suggestion functionality that will suggest you more potential rivals when you start using the tool.

  • Product feed: For your account set-up, it is essential to send a valid product feed which meets the requirements specified in Product feed requirements.

2. If you are a brand

  • Countries/Markets to monitor: It is important that you take into account the countries where your company operates. Consider carefully the most competitive markets where you’re active in, since these are the ones that require the most attention.

  • List of retailers: Consider which are your main sellers for each of the markets where your business is active in. It’s alright if you don’t come up with all of them at the very beginning. Netrivals counts with a seller suggestion functionality that will suggest to you more potential retailers when you start using the tool.

  • Product file: For your account set-up, it is essential to send a valid product feed which meets the requirements specified in Product file requirements.

Users management

You will find your own user along with your name and e-mail used to create it, at the bottom of the left-side bar once you login to the platform:

Click on your name > Profile to manage your settings:

You will be able to manage:

  • Name
  • Email
  • Interface language
  • Change your password

Remember to click on Save once you are finished with any changes.

Go through this section to find out more about users and how the permits management works in Netrivals.

How to check users

Click on Settings in the left sidebar menu > Go to User management

Now you can visualize the active users in your Netrivals account.

From this module you will be able to check User name, Email and Role of the existing users. You can also delete these users by clicking on the trashcan icon and reconfirming the action.

How to manage users

Click on Settings in the left sidebar menu > Go to User management > Select one user

Now you can modify the user profile settings:

  • User’s name
  • Email
  • Interface language
  • Permissions
  • Permitted stores

How to modify user permissions

Click on Settings in the left sidebar menu > Go to User management > Select one user

If you are an administrator, by default you will have all the existing permissions and you will be able to change the permissions of the other users. The other users will have to contact the account administrator to modify the permissions they have.

Notice: In Netrivals there are only restrictions as far as permissions are concerned, that is, in the actions that the user can perform inside the tool. However, at the visualization level, the account data is visible to all users.

In Netrivals there are different types of user permissions to manage the tasks that can be performed by each of the users of an account in the tool. When the Administrator category is checked all available permissions are granted by default, which are the following:

  1. Admin: If you wish to grant Admin role to this user, click on the slide button Admin. This will activate access to all modules and all stores.
  2. If you wish to restore default permissions, click on Restore default permissions. This will grant access to all stores, connection management, report management and Dynamic pricing -read only.
  3. Market Research Access: Allows you the access to the Market Research section.
  4. User management: Register users, grant permissions to users and delete users.
  5. Connection management: Manage suggestions in Smart Connections (confirm and discard) and create connections manually.
  6. Product management: Allows you to manage your favorite products. All other changes to product data must be made from the product feed.
  7. Alert management: From here you can create, edit and delete alerts/notifications.
  8. Report management: Allows you to create, edit, and delete reports.
  9. Massive connections remove: From here you can massively eliminate the connections in a large set of products. This avoids individual disconnection from the product detail page.
  10. Dynamic Pricing (IF YOU ARE A RETAILER): Allows you to either read the data or a total management of the tool.
  11. Stores: If there is more than one store you can grant or prevent access to certain stores. 

How to add users

Click on Settings in the left sidebar menu > Go to User management > + Add new user

To add new users you just have to click on ‘+ Add new user’ and from there you will be able to manage the corresponding permissions.

In short, the user for whom access to the platform has been generated will receive an email to activate their account.

In order to validate their credentials, the user will need to enter the platform with the corresponding email account. In the same way, they need to think of a password to access the platform.

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