It is possible that a recent data modification has not yet been updated in the database used by the API.
First, check if the data is correctly displayed in Netrivals. If it is, please wait a few hours maximum.
If the issue persists, please contact our support team.
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Articles in this section
- 💡 Can I do repricing from the tool?
- 💡 Why does Netrivals suggest MPN-based suggestions when I don’t have this data in my product feed?
- 💡 Why are the ActionsDiscarded and ActionsDiscardedReason columns empty even though I have set exclusion rules in my Dynamic Pricing?
- 💡 Why are some EANs missing / in the wrong format on my report?
- 💡 How are connections made?
- 💡 How to import connections in bulk?
- 💡 Why are the values obtained via the API incorrect?
- 💡 Why are some connections not offered on Idealo even though I find the product through the search engine?
- 💡 How can I switch on the extra settings from Dynamic Pricing?
- 💡 Why don’t SmartSuggestions always include photos?